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Viagogo is a global online ticket marketplace that enables users to buy and sell tickets for live events such as concerts, sports matches, and theater performances. Founded in 2006 by Eric Baker, who also co-founded StubHub, Viagogo was created to offer a safer and more transparent alternative to traditional ticket brokers. The idea stemmed from Baker's personal experience with the opaque and unreliable ticket resale market.
Over the years, Viagogo has expanded its operations worldwide, serving customers in over 200 countries and territories and providing customer support in 40 languages. In 2020, Viagogo acquired StubHub from eBay for $4.05 billion, uniting two major players in the ticket resale industry.
Despite its growth, Viagogo has faced criticism and legal challenges over issues such as inflated ticket prices, lack of transparency, and instances of counterfeit tickets. The company has been urged by regulatory bodies to improve its practices to better protect consumers.
Today, Viagogo continues to operate as part of StubHub Holdings, striving to provide a platform where fans can access tickets to their favorite events with greater confidence and convenience